“Unique Outcomes” is a term used by sociologist Erving Goffman to describe those sparkling, often fleeting moments in life when the tide seems to turn – events that could not have been easily predicted at the start of the journey, but which can be a source of the greatest meaning and potential for change.
Our aim is to deliver Unique Outcomes that are the exception to the rule of the potentially dominating stories that often drag our focus. By bringing careful curious attention to Unique Outcomes, we also hope to help turn attention to other, more hopeful stories we can develop for our lives, relationships, careers and beyond.
Client Services Advisor
Alana has worked in the human service field for over 15 years, cementing a passion for social justice and acting as a strong advocate for maximising the safety of women and safe development of children escaping violence. From work backdrops in Central Australia to the Kimberley’s, the APY Lands to a remote farm in Queensland, Brisbane is now the place Alana calls home.
On her days off you’re likely to find Alana under a pile of children’s books, dancing to the Wiggles or trying to do Yoga under the weight of 2 children. You’ll find her researching the next family holiday destination, nourishing her relationships in her village (#ittakesavillage) and enhancing her love of growing vegetables. She is known to have a particularly irritating habit of failing to screw lids on properly, wreaking havoc in the kitchen.
Alana has taken on the position of Client Services Advisor a newly developed role at Unique Outcomes aimed at supporting new and growing interest around the Outcomes Star as well as providing support to the many Licensed Trainers around Australia & New Zealand.
Amy has been committed to ways of working that bring about positive social change for two decades in a range of human service practice contexts. Her thinking has been influenced by experiences gathered in domestic and family violence, homelessness, family intervention, out of home care and the early childhood services sectors. Amy has enjoyed roles spanning from frontline practice work through to executive management and has found practice development work particularly captivating over the last decade.
Andrew is a highly experienced facilitator of ‘strengths-based practice’ training, delivering workshops across many community and social service sectors. His commitment and dedication to reflective practice has earned him great respect while working extensively in both service delivery and management. Andrew has a strong passion for promoting human rights and social justice, values that form the foundation for respectful, hopeful strength-based practice at all levels of human services work.
David has been a social worker for over 35 years, with experience in community organisations, government agencies, universities and small business. He has been a leader in the articulation of strengths and collaborative approaches within the community services sector, providing a range of training, coaching, supervision and organisational consulting services. David seeks to create reflective and generative ‘spaces’ in which people’s curiosity, energies, strengths and aspirations come to the fore.
Giorgia has an extensive and successful career within Operations & Customer Service, driven by a passion for delivering a positive and professional experience to clients. She enjoys being part of a close-knit team, where she’s able to contribute her expertise by adding value in supporting the Directors and her colleagues.
For over 13 years Laurinda has worked in various roles in the performing arts industry, managing the ideation, planning and implementation of projects for major events like the Melbourne Fashion Festival and Melbourne International Comedy Festival. After a successful career in events, Laurinda is now an invaluable member in supporting the day to day operations.
pAul has been a social worker since the end of the 80s. He has worked in violence prevention, parenting, trauma, health, and community development. Above all he enjoys working with children, young people, and their families/carers. As a narrative practitioner, pAul is always on the lookout for clues of hopeful stories that could be developed.